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Privacy Policy

A legal disclaimer

Mentra Education ("Mentra," "we," "our," or "us") is committed to protecting the privacy and security of our users, especially educators and students. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

1. Information We Collect

We collect the following categories of information:

a. Personal Information:

  • Name

  • Email address

  • Role (e.g., Teacher, Contributor)

  • Account credentials (email/password)

  • Payment details (processed via Stripe)

  • Subscription status and usage data

b. Content and Tool Usage:

  • Prompts submitted to our AI tools

  • Uploaded lesson materials or resources

  • Tool interaction and usage data (for freemium limits)

c. Automatically Collected Information:

  • Device and browser type

  • IP address

  • Log data and usage analytics

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide and improve our AI-powered education tools

  • Manage user accounts and access permissions

  • Enforce usage limits and subscription tiers

  • Process payments securely via Stripe

  • Moderate user-generated content

  • Comply with education-related privacy laws

  • Communicate important updates and product information

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., Firebase, OpenAI, Stripe) only as needed to deliver platform functionality

  • Legal authorities if required by law

  • Affiliated partners or collaborators, with appropriate privacy protections in place

4. Children’s Privacy (COPPA Compliance)

Mentra is not intended for use by children under the age of 13 without verified parental consent. For K–12 institutions, we comply with COPPA by requiring teacher or school administrator facilitation of student access.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of certain data processing

  • Request a copy of your data (GDPR, FERPA)

  • Withdraw consent at any time

To exercise your rights, contact us at [insert contact email].

6. Data Security

We implement industry-standard technical and organizational safeguards, including:

  • Secure password storage and encryption

  • Role-based access control

  • Regular system monitoring and auditing

  • Secure API integrations (e.g., OpenAI, Stripe)

7. Data Retention

We retain your information only as long as necessary to:

  • Provide services to you

  • Fulfill our legal obligations

  • Resolve disputes and enforce agreements

8. International Users

If you are accessing Mentra from outside the United States, please note that your data may be transferred to and stored in the U.S., where privacy protections may differ from your home country.

9. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data only when we have a lawful basis to do so, including:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Legitimate interest

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. We will notify users of significant changes and update the effective date above.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@mentra.education
📍 Mentra Education
 

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